Privacy Policy

Effective Date: 12/04/2025

1. Introduction At Pro Shades & Blinds, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or engage our services in Coeur d'Alene, Spokane, and surrounding regions.

2. Information We Collect We collect information that allows us to provide custom quotes and installation services. This includes:

• Personal Information: Name, physical address (for consultations and installation), email address, and phone number.

• Project Details: Information regarding your home layout, window measurements, and design preferences.

• Payment Information: Credit card details or financing application data (processed securely by third-party providers).

• Technical Data: IP address and browser type when you visit our website, collected via cookies to improve site performance.

3. How We Use Your Information We use your data for the following business purposes:

• Service Delivery: To schedule consultations, take measurements, and install your window treatments.

• Communication: To send quotes, invoices, appointment confirmations, and respond to your inquiries via our online form.

• Transaction Processing: To process payments and financing applications.

• Marketing: Occasionally, we may send you updates on new products or seasonal promotions. You may opt out of these communications at any time.

4. Sharing Your Information We do not sell your personal information. We may share your data with trusted third parties strictly for business operations:

• Manufacturers: To order your custom blinds or shades.

• Installers/Contractors: Members of our team who need your address to perform services.

• Financing Partners: If you choose our "Low Monthly Payments" program, your info will be shared with the financing institution to process your application.

• Legal Compliance: We may disclose information if required by law or to protect our rights and safety.

5. Data Security We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Our website uses cookies to enhance user experience and analyze site traffic. You can choose to disable cookies through your browser settings, though this may limit some website functionality.

7. Third-Party Links Our website may contain links to third-party websites (e.g., social media pages, financing portals). We are not responsible for the privacy practices or content of these external sites.

8. Your Rights You have the right to request access to the personal information we hold about you or to request corrections. If you wish to unsubscribe from marketing emails, please use the "unsubscribe" link in the email or contact us directly.

9. Contact Us If you have questions about this Privacy Policy or how we handle your data, please contact us:

Pro Shades & Blinds Phone: 208-620-7494 Website: proshadesandblinds.com